Emerson’s announce home delivery service to support elderly and vulnerable
EMERSON’S Supermarket boss, Gavin Emerson, has announced a new home delivery service to ensure basic necessities get to local elderly and vulnerable customers during lockdown.
Mr Emerson and his team have been inundated with calls and emails from concerned relatives living as far away as Belfast who are needing reassurance that there’s something locally in place to help support their elderly relatives living in the Armagh area.
The supermarket team have devised a pre-selected list of items which can be paid for over the phone and the customer simply calls or emails their ‘essential only’ order. The in-store team will prepare the shopping and it can either be collected in-store or delivered via a local taxi service.
Mr Emerson said the list is a comprehensive one and said it may have to be updated and prices are subject to change. So essentially, customers can choose from Emerson’s shopping list which are in-store, or can be emailed out. Using the Emerson’s shopping list provided, customers can choose what products they need, from Emerson’s list of products available, and email it to firstname.lastname@example.org or ring it through on 028 3752 2846. Customers can decide if they want to collect their orders or have it delivered to their door via a local taxi firm.
Prime Minister Boris Johnson announced on Monday night that there would be there would be three weeks of lockdown across the UK meaning that supermarkets can remain open for essential items only.
Mr Emerson said: “Since coronavirus took hold here we are having to change the way we do business every day. The trading conditions are tough and there’s an element of fear for vulnerable people and for elderly people. Our chefs from Uluru Bar & Grill have been cooking roast dinners which we are selling in the supermarket – three for £10 which will hopefully ensure older people can still get a healthy dinner. We also had introduced elderly hour to help older and vulnerable people shop at their own pace. Now, we hope that our new home delivery service will put people at ease that they’ll still be able to get food delivered to their door.
“The new delivery service is not restricted to older people. At this point, we can comfortably say all orders will be turned round on the same day but as orders increase we will have to take decisions on a daily basis. Having this service means people do not have to come out of their homes, they can maintain social distancing and they help minimize the spread of covid-19.
“We continue to ask people, who do come to the store, to use the hand sanitation stations and adhere to the floor markings in terms of distancing themselves 2m from another person. Our staff are doing an amazing job at wiping pin pads, basket handles, trolley handles, doors etc.”
The delivery service is available from today (Wednesday, March 24).
Notes To Editor:
- Emerson’s is a family run supermarket which has been serving the local community for over 125 years. The supermarket employs 110 people and is committed to creating a sustainable future on the high street in Armagh city centre. Emerson’s houses a local family supermarket, the city’s Post Office and a restaurant.
- For further information contact Eleanor McGillie of MGMPR Ltd on 07709805379 | mgmpr.co.uk | Retail PR | Public Relations Northern Ireland | Public Relations UK | Brand Journalism Northern Ireland | Brand Journalism UK | Brand Journalism Experts